Gregory Poole Equipment Company
  • Garner, NC, USA
  • DOE
  • Full Time


The primary responsibility of this position is to independently perform a variety of troubleshooting, diagnostic and expert level EPG repairs at customer sites.

• Must be well versed in the troubleshooting and repair diesel/natural gas & LP engines and engine ECMs.
• Must be able to troubleshoot DC control panels, auxiliary display units, governors, and actuators.
• Read and comprehend a/c and d/c schematics as they relate to engine / site specific installations.
• Perform preventive maintenance and services on a wide variety of gensets and commercial engines, to include non-Cat product.
• Candidate must be aware and conscious of all safety factors revolving around circuits at high power levels. Must adhere to all company safety policies and the EPG safety work policy. Failure to do so can affect employment status.
• Manage personal work schedule (to include billing out time with limited expense hours, completing and submitting associated paperwork, i.e.: timecard, service reports, warranty related information, completion of core and/or warranty tags for failed parts, lookup and submission of needed parts orders.
• Candidate must properly maintain all assigned company property and submits all expense records on a monthly basis.
• Candidate must be able to attend training courses relative to job position as needed, monthly Pure Safety and notify supervisor of training needs on an ongoing basis.


Must have a high school education or GED.

Work Experience:
Eight years of experience and fully understands all aspects of Cat engines and / or like competitive equipment.

Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs. Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 100 pounds, as well as use mechanical hoist for heavier parts.

Will work remotely with rare trips to dispatching office. Must be able to effectively write repair activities on customer work orders. Must have cognitive reasoning and problem solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; can work independently with minimal supervision. Ability to interface with customers (both internal & external) effectively and courteously

Field Activity- Must be able to daily operate a service vehicle and drive for extended periods to reach customer's locations. Must be able to effectively communicate with internal and external customers in written and verbal formats. Must be able to train end users on operation of equipment. Conduct all business and social activities in a manner which reflects integrity and professional excellence.

Additional: Field activities require a valid state drivers license (obtain within 30 days of hire a valid license within the state of GPEC's operation) AND posses a safe driving record, as outlined in our GPEC Motor Vehicle Policy. Some vehicles may require having or obtaining a valid Commercial Drivers License (CDL).

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval. EOE/M/F/Vet/Disability

Gregory Poole Equipment Company
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