Gregory Poole Equipment Company
  • Charleston, SC, USA
  • DOE
  • Hourly
  • Full Time



Provides various support activities for the Lift Sales Department. This would include, but not be limited to, ordering and inventorying lift trucks and miscellaneous attachments.  Perform accounting functions such as prepares customer invoices for billing, customer sales coordination, purchasing, and various administrative office activities including phone coverage for the department.  Coordinate entire lease end process.




  1. Orders lift trucks and various miscellaneous attachments for customers and stock.
  2. Work closely with salesperson to insure accuracy of orders and keep them informed of status of their orders.
  3. Checks accuracy of salesperson's worksheets, factory acknowledgements, and miscellaneous order requests.
  4. Coordinate entire lease end process
  5. Notify salesman of upcoming lease ends 90 and 180 days out
  6. Keep up to date records of customer's plans of returning lease end equipment
  7. Coordinate lease end repairs with salesman to ensure accuracy and completion based on HYG's requirements
  8. Work in conjunction with service department to ensure repairs are quoted in a timely manner, and presented to customer for approval
  9. Arrange freight for lease end pickup once POs have been received for repairs
  10. Enters equipment orders on Gregory Poole system and maintains equipment database



  1. Verifies and approves vendor invoices for accuracy.
  2. Requests credits from factory.
  3. Reviews documentation on all sales prior to invoicing customers to insure correctness of invoices, credits, and that all required information is submitted.
  4. Issues purchase orders.
  5. Invoice customers for repairs and or overtime as needed on lease ends.
  6. Maintain cost on Machines and attachments



  1. Perform various office functions such as mail distribution, copying, and faxing.
  2. Attends training courses as deemed appropriate by Group Leader.




 Within Company

  1. Parts Department - order parts for lift trucks.
  2. Service Department - discuss modifications to be performed on equipment prior to delivery.
  3. Credit Department - Request information on a customer's account and provide information to them as needed.
  4. Accounting Department - Discuss any accounts payable concerns or questions, check requests, code and process vendor invoices in a timely manner.
  5. Upper Management - Maintain professional relationship.
  6. Warranty - Ensure delivery reports are completed properly and returned in a timely manner; extended warranty forms are completed and submitted for coverage.
  7. Salesperson and Other Sales Department Employees - Maintain close working relationships.


 Outside Company

  1. Customers
  2. Vendors
  3. Sales representatives
  4. Factory personnel






Four-year degree in Business or related field with 6 months specific work experience OR two-year degree in Business or related field with 2 years specific experience OR high school diploma with 4 years specific work experience. 


Work Experience:

Above specifically related work experience should include experience with inventory control/ordering, customer service, accounting practices, sales commissions and computer data processing/administration



Ability to sit for long periods of time;

Ability to clearly communicate via the telephone and email;



Requires familiarity with Microsoft Office including proficiency with Excel and working knowledge of Word. 

Must be able to handle many duties at once, communicate with and relate to people on all levels, solve problems and maintain good customer relationships.



This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties.  Any major modification of this job role requires Human Resources approval. 


Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Gregory Poole Equipment Company
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